Shipping Details

UK - Flat rate of £2.95
Europe - Calculated based on weight of order and shown at checkout.
Rest of World - Calculated based on weight of order and shown at checkout.

All order over £35 are sent tracked and signed for.
All orders over 2kg are sent tracked and signed for.

Please note that in some cases (usually heavy wholesale orders) we may have to contact you to arrange delivery and discuss costs.

Privacy Policy PRIVACY Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. ELECTRONIC COMMUNICATIONS When you visit Abbey Essentials or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Abbey Essentials or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Abbey Essentials, with copyright authorship for this collection by Abbey Essentials, and protected by UK and international copyright laws. TRADEMARKS Abbey Essentials trademarks may not be used in connection with any product or service that is not Abbey Essentials, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Abbey Essentials. All other trademarks not owned by Abbey Essentials that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Abbey Essentials. LICENSE AND SITE ACCESS Abbey Essentials grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Abbey Essentials. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Abbey Essentials. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Abbey Essentials and our associates without express written consent. You may not use any meta tags or any other hidden text utilizing Abbey Essentials name or trademarks without the express written consent of Abbey Essentials. Any unauthorized use terminates the permission or license granted by Abbey Essentials. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Abbey Essentials so long as the link does not portray Abbey Essentials, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Abbey Essentials logo or other proprietary graphic or trademark as part of the link without express written permission. YOUR MEMBERSHIP ACCOUNT If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Abbey Essentials and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. RISK OF LOSS All items purchased from Abbey Essentials are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Abbey Essentials ON AN AS IS AND AS AVAILABLE BASIS. Abbey Essentials MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Abbey Essentials DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Abbey Essentials DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Abbey Essentials ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Abbey Essentials WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. APPLICABLE LAW By visiting Abbey Essentials, you agree that the laws of the UK, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Abbey Essentials or its associates. DISPUTES Any dispute relating in any way to your visit to Abbey Essentials or to products you purchase through Abbey Essentials shall be submitted to confidential arbitration in UK, except that, to the extent you have in any manner violated or threatened to violate Abbey Essentials intellectual property rights, Abbey Essentials may seek injunctive or other appropriate relief in any state or federal court in the state of UK, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. SITE POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Abbey Essentials. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. RETURNS AND REFUNDS We offer all our Customers a 14-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund. Please note: All non-faulty products you wish to return must be in unused, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New. If you wish to return a product, please e-mail us with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you. You must pay the return postage unless the product is faulty in which case we will refund you the cost of postage. 1. Returns WILL NOT be accepted unless complete information is provided including: Payment Method Full Name Full Address Valid Email Address Phone Number (including the area code) Quantity and Name of returning Product(s) Reasons for returning the Product(s) Please make sure to go over your information carefully before submitting your return to us. PRIVACY NOTICE We take your privacy seriously... We are committed to protecting your privacy whenever you visit and use our website. What information do you hold about me? If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well. If you have placed an order with us or created an account with us, you will have given us your name and address details. These are stored securely in our database. We do not retain any credit card details. How is this information used? - If you send us an e-mail query, your details are not used for any other purpose other than answering your query. We send out regular (2 per month maximum) newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply choose the Unsubscribe option in the Your Account page or on the Newsletter Subscription page - this will automatically stop any more newsletters being sent to you.... If you have subscribed to our newsletters, but you do not have an account with us, simply choose the Unsubscribe option on the main page and follow the unsubscribe information given, or alternatively, follow the unsubscribe instructions at the foot of each e-mail newsletter. If you have placed an order with us online we shall send you a confirmation e-mail , Use Of Cookies Cookies are small amounts of data sent to your web browser by a web server. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We may also be able to use a cookie to tell when you last visited and who you are if you are visiting from the same computer and have an account with us - (it is the use of cookies that allows our website to greet you by name when you visit). If you are using Microsoft Internet Explorer Version 6.0 or above, you can disable cookies by clicking Tools > Internet Options > Privacy and then changing the level to block all cookies - doing so however, may prevent you from keeping items in your shopping cart and completing your order. We do not allow any advertiser or third party to place pop-ups, pop-unders or anything else that will enable them to use cookies on your computer. Your Credit Card Information For your increased security (and our peace of mind!) Abbey Essentials does not collect or store customers credit card information. All credit card information is processed by PayPal. Use of your Information We do not exchange, sell or otherwise give away any of your personal information to any other companies or individual - ever! Who Else Will See Your Information? For the sole purpose of completing your order, we have to pass some of your information to service suppliers (other companies). These are - Royal Mail, Our Credit Card Processor and our parcel courier services. The information passed to these companies is used only for the purpose of completing your order - e.g. delivering your goods!

We offer all our Customers a 14-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund.

Please note: All non-faulty products you wish to return must be in unused, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.

If you wish to return a product, please e-mail us with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.

You must pay the return postage unless the product is faulty in which case we will refund you the cost of postage.

1. Returns WILL NOT be accepted unless complete information is provided including:

Payment Method

Full Name

Full Address

Valid Email Address

Phone Number (including the area code)

Quantity and Name of returning Product(s)

Reasons for returning the Product(s)

Please make sure to go over your information carefully before submitting your return to us.

If you have any further queries or if you wish to request a return/refund please email sales@abbeyessentials.co.uk with the information requested above. 

Essential Oils

Our pure essential oils are extracted from (but not limited to) the leaves, roots and barks of plants by steam distillation or by cold pressing. 

Absolute Oils

Unlike essential oils absolute oils are extracted from plants via solvent extraction, or by enfleurage.

Fragrances

These scents are extremely rich, complex, and long lasting. They are produced with sophisticated scientific techniques including, critical fluid extraction, and rotary vapour extraction. 

Please be aware that these products are chemical synthetics of natural products. Therefore they have no therapeutic value - they just smell nice. Remember to dilute to at least 5% before use on the body.

Carrier Oils

Derived from the seeds, kernels or nuts of plants these oils are named after their ability to "carry" essential oils. As the application of essential oils directly to the skin can cause irritation, they are frequently diluted into a carrier oils and the applied to the skin. Carrier oils are also moisturising in their own right.

The term carrier oil is mainly used with regards to aromatherapy, outside of aromatherapy they are referred to as vegetable oils, or base oils.

Floral Waters

All our floral waters are either Hydrosols or Hydrolates which for all intents and purposes are the same thing, differing only in the method of creation.

Hydrosols are purposely prepared by dissolving the water soluble components of essential oils in, well, water. As a result the product has similar but more subtle properties and scents than its essential oil counterpart.

Hydrolates are the natural by product of the essential oil extraction process. When plants are steam distilled the oil is collected and separated from the floral water, this floral water is the hydrolate.

Quality Assurance

Each batch of product is analysed and tested to ensure compliance with strict standards as part of our quality assurance program. Each bottle of oil we sell can be traced back to a production and bottling index.

Our oils and fragrances are tested with the latest technical equipment including mass spectrometry and gas chromatography.